Culture in the Workplace

On Culture

The concept of “Culture” has been on my mind a great deal over the past few years. Prevailing wisdom says the definition of “Culture” has changed during the pandemic. Perhaps that depends on what one’s definition of “Culture” was in the first place?

Indeed, the definition of “Work” changed FROM a place TO a thing.  However, “Work” is not culture. Culture is also not in and of itself grown through a Fairway social or other office outings.

So, what is Culture?  I believe great culture is about great relationships.

  • Relationships lead to Grace;
  • Genuine relationships have no debits and credits;
  • Relationships are forged with outward mindsets versus inward mindsets; and,
  • Relationships promote accountability to each other.

Relationships don’t just happen.  We have to work on relationships.  How do we build relationships?

  • Time together, like our outings;
  • Learning what makes each other tick – walking in each other’s shoes;
  • Actively listening hearing;
  • Being grateful and saying thanks, often;
  • Considering how one’s personal reactions to adversity affect others; and,
  • Being a net giver versus a net taker.

What are the benefits of relationships?

  • Grace – forgiveness and no grudges, and thus less drama;
  • Trust and accountability to each other;
  • Openness and honesty with each other; and,
  • Helping each other cut our struggles in half and allowing our joys to be multiplied.

What are the enemies of great relationships?  Well, it’s the opposite of all points made above, and I’d add the stress that ensues. There is so much in the world that can cause stress, and I believe the best way to manage stress is WITH relationships.

Finally, Thank You for working hard to do YOUR part in our culture.  Our “Culture” won’t be strong because of an office outing, but culture WILL strengthen with relationships.  May our culture always be:


built through personal Responsibility,

combined with a whole lot of Grace!


John Hearn Principal

John A. Hearn

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