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Communicating Optimism

Bad news travels fast so they say. People are quick to pass along negative stories, ideas and if we are being observant, behaviors. Conversely, an optimistic idea (positivity) takes effort to multiply to the masses. You must know their biases or historical experiences to be successful in getting a positive message of optimism to take …

Healthcare and Benefits - A Modern-day Tower of Babel Story

Balance billing, COBRA, co-insurance, donut hole, EAP, urgent care, formulary… is your head spinning yet?  I’m just getting started.   In about the year 2242BC, according to The Bible in Genesis 11:1-9, following the great flood, the descendants of Noah migrated westward into the land of Shinar.  Some Biblical scholars believe that the people, wanting …